Payment guidance

Category

Guidance

Posted date

25 Jul 2015

Author: Vivavivu

Vivavivu.com has offered 6 various & safe payment methods for customers buying air–tickets and other services, including:

1 Bank transfer or by submiting cash through any of Vivavivu.com’s bank accounts

Beneficial name: CHI NHANH CONG TY TNHH BIEN DONG

Address: Room 200-201, 2A-4A Ton Duc Thang, Ben Nghe Ward, District 1, HCMC, Vietnam

Payment details: passenger name or booking code

Bank names Account numbers
1. Techcombank, HCM branch 190 2000 0498 337
2. Vietcombank, Sai Gon branch 018 100 3520 834
3. VietinBank, HCM branch 118 002 622 322
4. Military Bank, Sai Gon branch 102 1100 626 005
5. Sacombank, Nguyen Cong Tru branch 0601 5008 5538

2 Cash at the offices

1. HCM City Office: Ground floor, Saigon Riverside Office Center, 2A-4A Ton Duc Thang Street, Ward Ben Nghe, District 1 (Lotte Legend Office building zones)

2. Ha Noi Office: Room 603, Thang Long Ford building, 105 Lang Ha, Dist. Dong Da, Hanoi

3 Visa/Master/JCB payment via Ngan Luong, ZaloPay or VNPay

Ngan Luong Fee of payment bycard
2.7% transaction value + 3,000 VND/transaction
 
ZaloPay
Fee of payment bycard
1.1% transaction value with domestic card
2% transaction value with international card + 3,000 VND/ transaction
 
VNPay
Fee of payment bycard
1.1% transaction value with domestic card + 1,650 VND/ transaction
2.4% transaction value with international card + 2,500 VND/ giao dịch

Vivavivu.com accepts Visa/Master/JCB card that is issued in Vietnam and already activated from the bank.

After booking is completed, our system will automatically send you the payment link via registered email. You will be instructed to input card number, card holder’s name in order to conduct payment.

Vivavivu.com or payment gateway may require you to confirm some information relating to card owner because of security reason.

4Payment by domestic card/ATM/internet banking via Ngan Luong, ZaloPay or VNPay

Vivavivu.com accepts ATM/domestic cards of more than 20 domestic banks. Please note that internet banking function needs to be activated by your issued bank.

During the process of making booking, passengers can choose one of these banks in order to pay by domestic card/ATM/internet banking.

After booking is completed, our system will automatically send you the payment link via registered email. You will be instructed to input card number, card holder’s name in order to conduct payment.

5 Pay at the closest store you can find

Pay at the closest store you can find

Vivavivu.com accepts payment at 15 Payoo chains of convenient stores. Passenger goes to the nearest store for cash payment followed by Area/ District/ City at:
Map

Passenger needs to provide Vivavivu.com Reservation Code at the convenient store and process the payment. The amount of money informed by Payoo staff should be the same with the amount of money informed by our Call Center.

After payment is made, Call Center of Vivavivu.com will issue the ticket accordingly. Electronic ticket will be sent to registered email automatically.

*Attention: Payoo Convenient Stores are not part of Vivavivu.com, but our cash collection partner. All queries regarding of reservation, customer service of Vivavivu.com, feedback or flight itinerary must be made directly with us via our Call Center 1900 6042 or email [email protected].

6Payment by Paypal

Vivavivu accept payment from every Paypal accounts that activated. Please note that when you make the payment by Paypal, the total of transaction would be converted to USD.

When the booking is completed with choosing Paypal, kindly click through the payment link. You will be sign up your Paypal account to make the payment.

Hotlines: 1900 6042 - (028) 7300 8858 (HCM city) - (024) 7300 8858 (Ha Noi) - (0236) 730 8858 (Da Nang)